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Members Training Programme – Customer Service Excellence

Join Colin Barber for this online workshop to learn some tips in Customer Excellence. Colin Barber has many years of experience working in customer focused business in various countries.

June 13 @ 10:00 am - 12:00 pm

Event Description

In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!

Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.

Colin Barber has many years of experience working in customer focused business in various countries.

 

 

Event Details

Thursday 13 June
10:00 am - 12:00 pm

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