Join Colin Barber for this online workshop to learn some tips in Customer Excellence. Colin Barber has many years of experience working in customer focused business in various countries.
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
Join us for the new look Chamber of Commerce Business Breakfast. This month we will be offering breakfast at Old Brentwoods Club, sponsored by AGILE SUCCESS Whether you’re a long-standing […]
Body Language or ‘non-verbal communication’ happens irrespective of whether we are aware of it. It is one of the most influential factors in successful (and unsuccessful) communication. It therefore follows […]
Brentwood Borough Council and Brentwood Chamber of Commerce are hosting a practical one-day workshop designed for forward-thinking SMEs that will show you exactly how to start using AI in your business.
Join us for the new look Chamber of Commerce Business Breakfast. This month we will be offering breakfast at Old Brentwoods Club, sponsored by AGILE SUCCESS Whether you’re a long-standing […]
Body Language or ‘non-verbal communication’ happens irrespective of whether we are aware of it. It is one of the most influential factors in successful (and unsuccessful) communication. It therefore follows […]
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
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