Join Colin Barber for this online workshop to learn some tips in Customer Excellence. Colin Barber has many years of experience working in customer focused business in various countries.
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
Join us for the new look Chamber of Commerce Business Breakfast. This month we will be offering breakfast at The Country Cafe, Ingatestone. Whether you’re a long-standing member or new […]
Meet the Marillac – Member Event Friday 5th December 2025 10:00am–11:30am Marillac Neurological Care Centre, Eagle Way, Brentwood CM13 3BL Join us for a special festive edition of our Meet […]
Join us for our annual Christmas lunch at the wonderful Warley Park Golf Club. The Chamber Christmas Lunch is a good opportunity to get into the Christmas spirit and boost […]
Join us for the new look Chamber of Commerce Business Breakfast. This month we will be offering breakfast at The Country Cafe, Ingatestone. Whether you’re a long-standing member or new […]
Meet the Marillac – Member Event Friday 5th December 2025 10:00am–11:30am Marillac Neurological Care Centre, Eagle Way, Brentwood CM13 3BL Join us for a special festive edition of our Meet […]
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
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