Join Colin Barber for this online workshop to learn some tips in Customer Excellence. Colin Barber has many years of experience working in customer focused business in various countries.
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
We are delighted to bring you another Speed Networking event together with Brentwood Borough Council. Most of you will be familiar with networking, but have you experienced Speed Networking? The […]
Rob Brettell, founder of 1705 Consultancy Ltd, is a recognised specialist in risk management, counter-terrorism preparedness, and event safety. With over 25 years’ policing experience, including senior command roles, and […]
Join us for the new look Chamber of Commerce Business Breakfast. This month we will be offering breakfast at The Barnyard Cafe, Calcott Hall Farm Whether you’re a long-standing member […]
We are delighted to bring you another Speed Networking event together with Brentwood Borough Council. Most of you will be familiar with networking, but have you experienced Speed Networking? The […]
Rob Brettell, founder of 1705 Consultancy Ltd, is a recognised specialist in risk management, counter-terrorism preparedness, and event safety. With over 25 years’ policing experience, including senior command roles, and […]
In an increasingly competitive business world often the differential is the quality of the customer service. In order to fully satisfy our customer’s needs we need to understand exactly what they want – not just what we think they want. What makes this challenging is the fact that every customer wants something different!
Small and medium size business have the distinct advantage of being able to personalise their customer service to a much greater degree.
Join this workshop to learn some tips on how to offer excellent customer service.
Colin Barber has many years of experience working in customer focused business in various countries.
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